PRIVACY POLICY

Terms and Conditions, Privacy Policy

Posada Nena Hotels

Reservation Policy

All reservations must be requested and confirmed with our reservations office by email: This email address is being protected from spambots. You need JavaScript enabled to view it. or online via the hotel website https://www.posadanena.com/reservation.

Cancellations:

All cancellations must be reported and handled by our sales and reservations office via email: This email address is being protected from spambots. You need JavaScript enabled to view it. The following provisions apply to cancellation: All year round: Possible 5 days in advance. For cancellations made one day before the reservation, one night will be charged. No-shows and cancellations below the above values will be charged 100% of the cost.

Children:

Accommodation: Children over 9 years old are treated as adults.

Payments:

100% of the reservation will be charged via an online direct debit to the Visa, Amex or Mastercard credit card when booking via the website. https://www.posadanena.com/reservierung The site is secured with a 128-bit SSL encryption certificate.

Privacy and Security:

The hotel does not pass the data on to third parties, only to process the online booking and the payment process. The hotel guarantees a security certificate with 128-bit encryption. This protocol or SSL is used to exchange information securely over the Internet. You can verify SSL when you see a padlock icon.